Bloomingdale’s Return Policy (2025 Update)

Buying a luxury handbag, a designer dress, or a simple home accessory is exciting, but sometimes the item just doesn't work out. Whether it’s the wrong size, a color mismatch, or simply a change of mind, knowing the Bloomingdale’s return policy before you head to the store or print a label is essential.

While Bloomingdale’s is known for premium service, their return rules have specific deadlines and conditions you must follow to get a full refund. This comprehensive guide covers the Bloomingdale’s return policy for 2025, detailing the standard return window, how to handle no-receipt returns, and the specific steps for mailing back online orders. We have analyzed the latest policy updates to help you navigate the process smoothly and avoid unexpected fees.

Bloomingdale’s Return Policy Overview

To save you time, here is a quick snapshot of the key rules governing returns at Bloomingdale’s.

Return Window & Eligibility Requirements

Understanding how long you have to return an item is the most critical part of the process. While Bloomingdale’s is generous compared to some retailers, missing the deadline can result in a denied return.

Standard Return Window

For most merchandise, the standard return window is 90 days.

• In-store purchases: The 90-day countdown begins on the day you buy the item.
• Online purchases: The 90-day period starts on the shipment date, not the delivery date.

Exceptions to the 90-Day Rule

Not all items enjoy the three-month window. Pay close attention to these categories:

• Final Offer Items: These must be returned within 30 days of purchase.
• Designer Apparel: Select designer brands may have different return windows (often shorter). Always check the specific tag or receipt notes.

Eligibility Conditions

To qualify for a full refund, your items must meet strict conditions. Bloomingdale’s requires that items be in saleable condition. This means:

• Items must be unworn, unwashed, and unaltered.
• Original tags must be attached.
• Designer merchandise often has a special security tag. If this tag is removed, the return will likely be refused.

How to Return Items to Bloomingdale’s

Bloomingdale’s offers several ways to return your items, whether you bought them browsing the rack or clicking through the website.

In-Store Returns

Returning items in person is often the fastest way to get your money back. You can return both in-store and online purchases to any Bloomingdale’s location.

1. Locate your proof of purchase: This can be a paper receipt, an email order confirmation, or the packing slip.
2. Prepare the item: Ensure all tags are attached and the item is in its original packaging.
3. Visit customer service: Go to the "Returns" desk or any register in the specific department where the item was sold.
4. Receive your refund: If you have your receipt, the refund goes to your original payment method.

Online Returns (By Mail)

If you prefer to return from home, the online return process is straightforward and generally free.

1. Log into your Bloomingdale’s account and navigate to Order History.
2. Locate the order you wish to return and click "Return Items."
3. Select the specific items and the reason for the return.
4. Print the prepaid return label provided.
5. Pack the items securely in a box (you can reuse the original shipping box).
6. Affix the label to the outside of the package, covering any old barcodes.
7. Drop the package off at the location specified on the label (usually UPS or a similar carrier).

Home Pickup Options

In some areas, Bloomingdale’s partners with services like "Orderly" or carrier pickup options to collect returns directly from your doorstep. Check the return portal online to see if this premium convenience is available for your zip code.

Refunds & Processing Time

Once you hand over your package or leave the store, the next question is naturally: "When will I get my money?"

Refund Methods

• With Receipt: You will receive a full refund to your original refund method (Credit Card, Debit Card, PayPal, etc.).
• Gift Receipt: If you return a gift using a gift receipt, you will receive a Bloomingdale’s gift card (Happy Returns Gift Card).
• No Receipt: If the return is accepted, you will receive merchandise credit.

The "No Receipt" Policy

Bloomingdale’s allows no-receipt returns, but there are catches. Without proof of purchase, you will receive store credit valued at the lowest selling price of that item within the last 180 days.

• Note: You may be asked to provide a government-issued ID. Bloomingdale’s tracks returns without receipts to prevent abuse.

Processing Time

• In-Store: Refunds are initiated immediately, though it may take a few days for your bank to post the credit.
• By Mail: Once the warehouse receives your package, the processing time is typically 4 to 7 business days. After the return is processed, allow another few days for your bank to reflect the funds.

Promotional Adjustments

If your purchase included a promotional gift card (like a "b-money" reward card), returning the item may void that reward. If you have already spent the reward card, the value of that card may be deducted from your refund amount.

Exchange Policy

If you love the item but just need a different size or color, the exchange policy is helpful, though it is best utilized in-store.

In-Store Exchanges

This is the easiest method. Simply bring the item and your receipt to the store. You can pick out the correct size or color immediately. If there is a price difference, you will either pay the extra or receive a partial refund.

Online Exchanges

Bloomingdale’s does not technically process direct "exchanges" by mail in a single step. Instead, the standard procedure is:

1. Return the unwanted item by mail for a refund.
2. Place a brand-new order for the correct item.

• Tip: If you bought the item on sale and the price has gone up, contact customer support before placing the new order. They may be able to honor the original price for the exchange.

Non-Returnable Items

To avoid frustration at the counter, be aware of the non-returnable items list. These items are generally final and cannot be sent back.

• Final Sale Items: Anything marked "Final Sale" ending in .96 or explicitly tagged as non-returnable.
• Gift Cards: These cannot be returned or redeemed for cash (except where required by law).
• Personalized Items: Monogrammed or custom-altered goods.
• Worn or Damaged Goods: Items that look used, smell of perfume/smoke, or have missing tags.
• Specific Categories:
  • Mattresses and Furniture often have their own specific policies and may incur fees if returned or canceled.
  • Face masks and certain intimate apparel for hygiene reasons.
  • Gourmet food and perishables.

Fees, Deductions & Exceptions

Hidden fees can be a nasty surprise. Fortunately, Bloomingdale’s is very transparent.

• Restocking Fee: There is generally no restocking fee for standard fashion and home merchandise. However, large items like furniture or mattresses may have pickup or restocking fees associated with them.
• Return Shipping: Bloomingdale’s offers free return shipping for online orders. You do not need to pay for the label if you use the one provided in your account history.
• Shipping Charges: The original shipping cost (what you paid to get the item delivered to you) is usually non-refundable unless the return is due to a Bloomingdale’s error (e.g., wrong or damaged item sent).

Holiday Return Policy (2025)

During the busy shopping season, Bloomingdale’s extends its standard windows to accommodate gift-giving.

For the 2025 holiday season, the holiday return policy is as follows:

• Purchases made between November 15, 2025, and December 15, 2025, can be returned until January 15, 2026.
• Items purchased after December 15 fall under the standard 90-day rule.
• This extension applies to both online and in-store purchases, giving recipients plenty of time to decide if they want to keep their gifts.

Customer Support & Contact Information

If your return is complicated-perhaps the item arrived damaged or you lost your label-contacting customer support is your best bet.

• Online Chat: Available on the Bloomingdale’s "Customer Service" page (typically 9 AM – 12 AM ET).
• Phone: Numbers are listed on their website, though wait times can vary.
• In-Store: The Service Desk at any location can handle complex return queries.

Pro Tip: Always have your order number ready before contacting support to speed up the process.

Frequently Asked Questions

Can I return items to Bloomingdale’s without a receipt?

Yes, no-receipt returns are allowed, but you will not get cash back. Instead, you will receive merchandise credit for the item's lowest selling price within the last 180 days. You will likely need to present a government-issued ID.

How long does a refund from Bloomingdale’s take?

Once Bloomingdale’s receives your mailed return, it takes about 4 to 7 business days to process. After that, your bank may take a few additional days to post the funds to your account.

Can I return online orders in-store at Bloomingdale’s?

Yes, you can return items bought online to any Bloomingdale’s store location. This is often the fastest way to get a refund and avoids shipping wait times.

What items are non-returnable at Bloomingdale’s?

Common non-returnable items include Final Sale merchandise, gift cards, personalized/monogrammed items, worn clothing, and gourmet food. Furniture and mattresses have their own restrictive policies.

Does Bloomingdale’s charge a restocking fee?

No, there is typically no restocking fee for standard clothing, accessories, or home goods. Special handling fees may apply to large furniture or mattress returns.

How do I return a damaged or wrong item?

If an item arrives damaged, contact customer support immediately. They can assist with a replacement. Do not simply mail it back without noting the damage, as it might be rejected as "worn/damaged by customer."

Can I return a gift to Bloomingdale’s?

Yes. If you have a gift receipt, you will get a gift card for the full value. If you have no receipt, you will get merchandise credit at the lowest recent selling price.

Does Bloomingdale’s have a holiday return policy?

Yes. Items purchased between November 15 and December 15, 2025, can be returned through January 15, 2026.

Disclaimer: Return policies may change at any time and can vary by location. Always confirm details on the official Bloomingdale’s website or with your local store. Information verified November 2025.

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