Bloomingdale's Return Policy: 365-Day Window for Online Purchases + Full 2025 Guide
Are you worried about returning that designer bag or wondering if you missed your return window? You are not alone. Thousands of shoppers search for the Bloomingdale's return policy every month to confirm if the rumored "365-day" rule is true.
Here is the good news: Bloomingdale's offers a 365-day return window specifically for eligible online purchases and gift registry items.
However, this does not apply to everything. For most standard in-store purchases, the window is 90 days, and for "Final Offer" items, it is just 30 days. This guide will clarify the confusion between online and in-store rules, help you print a free return label, and explain how to get a refund even if you lost your receipt.
Note: This information is verified as of late 2025. Policies can change, so always check the official Bloomingdale's site for the latest updates.
| Topic | Details |
|---|---|
| Online Return Window | 365 days from shipment date (most items) |
| In-Store Return Window | 90 days from purchase date |
| Final Offer Items | 30 days (online or in-store) |
| Return Shipping | Free for eligible U.S. online orders |
| Condition Required | New, unused, with tags attached (Saleable condition) |
| No Receipt? | Merchandise credit at lowest selling price (last 180 days) |
| Refund Speed | 4–10 business days + bank processing time |
Bloomingdale's Return Windows Explained (90 vs. 365 Days)
The biggest source of confusion is the difference between buying online and buying in-store. While many stores have one flat rule, Bloomingdale's return policy treats these differently.
1. 365 Days: Online Purchases & Gift Registry
If you bought an item on Bloomingdales.com, you typically have 365 days from the shipment date to return it, provided it is in saleable condition.
- Why? Online shoppers cannot try items on, so Bloomingdale's offers more flexibility.
- Gift Registry: Items from a registry can also be returned within 365 days of the event date.
2. 90 Days: Standard In-Store Purchases
For items bought at a physical Bloomingdale's Department Store, the standard window is 90 days.
- Items must be returned to a store or via mail within this timeframe.
- Note: Items bought at a main store generally cannot be returned to a Bloomingdale's Outlet.
3. 30 Days: Final Offer & Special Exceptions
Some items have a much shorter window, regardless of where you bought them:
- Final Offer / Clearance: 30 days.
- Pre-Owned Luxury (e.g., Rebag, MyGemma): Often 30 days or less (check specific tags).
- Designer Apparel: Some high-end departments may have stricter tag requirements.
Quick Timeline Table
| Purchase Type | Return Window | Starts From | Free Shipping? |
|---|---|---|---|
| Online Orders | 365 Days | Shipment Date | Yes |
| Gift Registry | 365 Days | Occasion Date | Varies |
| In-Store (General) | 90 Days | Purchase Date | N/A |
| Final Offer | 30 Days | Purchase/Shipment | No (usually) |
Return Eligibility Requirements
Before you pack your box, run through this checklist to ensure your return will be accepted. Bloomingdale's staff checks specifically for saleable condition.
- Condition: Items must be unworn, unaltered, and unwashed.
- Tags: Original tags must be attached.
- Packaging: Designer bags, shoes, and accessories should include their original boxes and dust bags.
- Hygiene: Swimwear and intimates usually require the protective liner to be intact.
Tip: If you are returning shoes, do not use the shoebox as the shipping box. Place the shoebox inside a shipping carton to prevent damage.
How to Return Items to Bloomingdale's
1. Online Returns (Free Mail-In)
Returning an online order is simple and free for U.S. customers.
- Go to the Bloomingdale's Return Center (bloomingdales.com/returns).
- Log in with your order number and email, or sign in to your account.
- Select the item(s) you want to return and the reason.
- Print the prepaid UPS return label and packing slip.
- Pack your items securely with the slip inside.
- Drop the package at any UPS Access Point or store.
2. In-Store Returns
You can return both online and in-store purchases to a local Bloomingdale's store.
- Bring the item, your receipt (or order email/packing slip), and the original form of payment.
- Go to the appropriate department or the dedicated Customer Service desk.
- Note: Online orders can be returned in-store, but items bought at Bloomingdale's The Outlet stores must be returned to an Outlet location.
3. Buy Online, Pick Up In-Store (BOPIS)
If you picked up an order in-store, you can return it right at the pickup counter or customer service desk. If you took it home, the standard online (365-day) or store policy applies depending on how the order was classified on your receipt.
Refunds, Exchanges & No-Receipt Policy
Getting your money back is the priority. Here is how Bloomingdale's handles refunds and what happens if you lost your proof of purchase.
Refund Methods & Timeline
- With Receipt: Full refund to your original refund method (Credit Card, Debit, PayPal, etc.).
- Gift Receipt: You will receive a Bloomingdale's Happy Returns Gift Card.
- Processing Time: Once the warehouse receives your return, it takes about 4–10 business days to process. Your bank may take a few extra days to show the credit.
Can I Return Without a Receipt?
Yes, Bloomingdale's is known for being relatively flexible, but there are limits.
- If you do not have a receipt, you may receive merchandise credit.
- The credit amount will be the lowest selling price of that item within the last 180 days.
- You may be asked to provide identification (Name, Address, ID) to track return activity.
Exchange Policy
Exchanges are easiest in-store. If you want to exchange an item via mail:
- Return the original item for a refund.
- Place a new order for the correct size or color.
- Note: Direct exchanges via mail are often treated as two separate transactions.
Non-Returnable Items & Fees
Not everything can be returned. To avoid frustration, check this list of exclusions.
Non-Returnable Items
- Gift Cards (cannot be returned or redeemed for cash).
- Personalized/Monogrammed Items.
- Final Offer / Final Sale items past 30 days.
- Large Items: Furniture, mattresses, rugs, and wall art have specific policies and may not be returnable to regular store locations.
- Items without tags or showing signs of wear.
Fees
- Return Shipping: Free for standard online returns (U.S.).
- Restocking Fee: Generally, there is no restocking fee for fashion items. However, special delivery items (like furniture) may have pickup fees or non-refundable delivery charges.
Holiday & Extended Returns (2025)
During the holiday season, many retailers extend their return windows. Since Bloomingdale's already offers a massive 365-day return policy for online orders, holiday extensions mostly benefit in-store shoppers.
- Online Gifts: If you buy a gift online in November or December 2025, the recipient typically has a full year to return it.
- In-Store Gifts: Standard 90-day rules usually cover the holiday gap (e.g., a purchase in December is returnable until March), but always check your receipt for specific "return by" dates printed during the holidays.
Bloomingdale's vs. Competitors
How does Bloomingdale's stack up against other luxury department stores?
| Store | Return Window | Receipt Policy | Free Return Shipping? |
|---|---|---|---|
| Bloomingdale's | 365 Days (Online) | Credit at lowest price | Yes |
| Nordstrom | Case-by-Case (No set limit) | Flexible | Yes |
| Macy's | 90 Days (Standard) | Credit at lowest price | Yes |
| Saks Fifth Ave | 30 Days | Strict | Deducted from refund |
Customer Support & Contact Info
If you have a complex return or a damaged item, contact Bloomingdale's support directly.
- Online Return Center: bloomingdales.com/returns
- Customer Service Page: customerservice.bloomingdales.com
- Phone/Chat: Available via the "Contact Us" link in the footer of their website.
FAQ: Bloomingdale's Return Policy
Does Bloomingdale's really have a 365-day return policy?
Yes, but primarily for online purchases and items from a gift registry. If you buy an item online and it is in saleable condition, you typically have 365 days from the shipment date to return it. In-store purchases generally follow a 90-day policy.
Can I return items to Bloomingdale's without a receipt?
Yes. If you do not have a receipt, Bloomingdale's may issue a merchandise credit. However, the credit value will be the item's lowest selling price over the past 180 days. You may need to show ID.
Are returns free at Bloomingdale's?
Yes, return shipping is free for eligible online orders shipped within the U.S. You can print a prepaid label from their website. In-store returns are also free.
Can I return "Final Offer" items?
Final Offer items have a stricter window. They must be returned within 30 days of purchase/shipment. If you wait longer, the return will likely be declined.
How long do refunds take?
Once Bloomingdale's receives your return via mail, it takes about 4–10 business days to process. After that, your bank may take a few additional days to post the funds to your account.
Can I return an online order to a Bloomingdale's Outlet?
No. Items purchased from the main Bloomingdale's website or full-line stores cannot be returned to Bloomingdale's The Outlet locations. They must go to a full-line store or be mailed back.
What if my item arrived damaged?
If you receive a damaged or defective item, contact customer service immediately. You can usually return it for a full refund or exchange, even if it is a "Final Offer" item, provided you report it promptly.
Can I return a gift for cash?
No. If you return a gift using a gift receipt, you will receive a Bloomingdale's Happy Returns Gift Card (store credit), not cash.
Disclaimer: Return policies may change at any time and can vary by location. Always confirm details on the official Bloomingdale's website or with your local store. Information verified December 2025.
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