Crap Eyewear Return Policy (2025 Update)
Finding the perfect pair of sunglasses online can be tricky. Sometimes the fit isn't right, or the style doesn't look the same in person as it did on the screen. If you’ve recently ordered a pair of shades that didn't work out, understanding the Crap Eyewear return policy is essential to getting your money back.
This guide covers everything you need to know, including the strict return window, how to print your label, and which items are eligible for a full refund. We have analyzed the latest 2025 policy details to ensure you have the most accurate information.
Key Takeaway: You generally have 14 days from the delivery date to initiate a return. For U.S. customers, return shipping is free, but you must move quickly to meet the deadline.
Overview of Crap Eyewear Return Policy
The Crap Eyewear return policy is straightforward but stricter on time limits than some major retailers. Unlike big-box stores that might offer 30 or 60 days, Crap Eyewear requires action within two weeks of delivery.
Here is a quick summary of the policy rules:
| Topic | Details |
|---|---|
| Return Window | 14 days from the delivery date |
| Eligible Items | Unused, original packaging, tags attached |
| Return Method | Mail-in (Online Portal) |
| Return Shipping | Free for U.S. Domestic orders; Customer pays for International |
| Refund Method | Original payment method or Store Credit |
| Non-returnable | Final Sale items, worn or damaged goods |
| Restocking Fee | None listed |
If you are comparing policies, you might notice this window is shorter than others. For example, check out our Micas Return Policy Guide to see how other trendy online brands handle their timelines.
Return Window & Eligibility Requirements
To ensure your return is accepted, you must meet specific timing and condition requirements.
Standard Return Window
The most important rule in the Crap Eyewear return policy is the return window.
- You have 14 days from the day your order is delivered to request a return or exchange.
- This applies to both U.S. and International orders.
- If you miss this 14-day window, the system may not allow you to generate a return label.
Conditions for Return Eligibility
Simply being within the timeframe isn't enough. Your items must meet the following criteria:
- Condition: Sunglasses must be in new, unused, and saleable condition.
- Packaging: You must include the original packaging, including the case and cleaning cloth.
- Tags: If the item came with tags, they should still be attached.
- Proof: You will need your order number (found in your email) to start the process.
⚠️ Warning: Items marked as "FINAL SALE" are not eligible for return or exchange. Double-check your product page or receipt to see if your item falls into this category.
How to Return Items to Crap Eyewear
Since Crap Eyewear is primarily an online brand, there are no physical store locations for drop-off returns. You will need to complete the process online and ship the item back.
Online Return Process (U.S. Orders)
For customers in the United States, the process is simple and free.
- Visit the Portal: Go to the Crap Eyewear website and locate the Returns/Exchanges link (usually in the footer).
- Enter Details: Input your Order Number and Zip Code/Email to locate your purchase.
- Select Items: Choose the items you wish to return and select the reason (e.g., "Fit was wrong" or "Changed mind").
- Get Your Label: Once approved, you will receive a prepaid return shipping label.
- Pack It Up: Place the sunglasses, case, and cloth back in the box. Securely tape the box shut.
- Ship It: Attach the label to the outside of the package and drop it off with the carrier specified on the label (usually USPS or UPS).
International Returns
If you are ordering from outside the U.S., the steps are slightly different:
- You still have a 14-day return window.
- Free returns are not available. You are responsible for the cost of shipping the item back.
- Use a trackable shipping method so you have proof that the item was delivered back to their warehouse.
Refund Methods & Processing Time
Once you have mailed your package, you are probably wondering when you will get your money back.
- Refund Method: Refunds are issued to your original payment method. If you prefer, you can often opt for store credit instead.
- Processing Time: While Crap Eyewear does not specify an exact hour-by-hour timeline, industry standards suggest you should allow 5–10 business days after the return is received for the refund to appear on your statement.
- Inspection: The warehouse team will inspect the glasses to ensure they are unworn and undamaged before releasing the funds.
If you used a gift card to pay, the refund will likely go back to that card or be issued as a new store credit.
Exchange Policy
If the style you picked just doesn't suit your face shape, you can swap it for something else.
- Timeline: The exchange policy follows the same 14-day rule as returns.
- Process: Select "Exchange" in the online portal instead of "Refund."
- Benefit: Exchanges are a great way to fix a sizing or color issue without waiting for a refund to clear and buying again.
Similar to other fashion retailers like Akira, prompt exchanges help ensure the new item you want doesn't go out of stock.
Non-returnable or Restricted Items
Not everything sold can be sent back. To avoid a rejected return, be aware of these exclusions:
- Final Sale Items: Any product clearly marked "Final Sale" on the site cannot be returned or exchanged. This often applies to deep-discount clearance items.
- Damaged by User: If you sat on your glasses, scratched the lenses, or lost the case, the return will likely be denied.
- Missing Accessories: Returns must include all original accessories (cloths, hard cases, etc.).
Fees, Deductions & Exceptions
Nobody likes hidden fees. Here is what you need to expect regarding costs.
- Restocking Fees: Crap Eyewear generally does not charge a restocking fee for standard returns, provided the items are in new condition.
- Return Shipping (U.S.): Shipping is free for domestic returns. They provide the label.
- Return Shipping (International): International customers must pay for their own postage.
- Original Shipping: The original shipping cost you paid to get the item delivered is usually non-refundable. You will receive the purchase price of the product back, but not the delivery fee.
Holiday & Extended Return Policies
As of the latest update, Crap Eyewear does not explicitly list a holiday extension policy (e.g., for Christmas gifts bought in November).
- Standard Rule Applies: Assume the 14-day return window applies year-round unless the website homepage specifically advertises a "Holiday Return Policy" during the season.
- Gift Returns: If you received the glasses as a gift, you will likely need the original order number from the purchaser to initiate the return.
Customer Support & Contact Information
If you have a problem that the online portal can't solve-such as receiving a damaged item or a wrong order-you should contact support immediately.
- Email Support: store@crapeyewear.com
- Phone Support: Crap Eyewear does not currently list a public customer service phone number.
- Tips: When emailing, include your order number and photos of the issue (if applicable) to speed up the resolution.
If you are shopping around and curious about how other brands handle support and returns, you might want to read about the That's So Fetch return policy for comparison.
Frequently Asked Questions
Here are the most common questions shoppers ask about the Crap Eyewear return policy.
Can I return items to Crap Eyewear without a receipt?
You generally need your Order Number and the email address used to place the order to start a return online. Since Crap Eyewear is an online direct-to-consumer brand, your "receipt" is your digital order confirmation.
How long does a refund from Crap Eyewear take?
After Crap Eyewear receives and inspects your return, it typically takes 5–10 business days for the refund to process back to your original payment method, depending on your bank.
Can I return online orders in-store?
No. Crap Eyewear operates primarily online. All returns must be initiated through their website and mailed back using the provided shipping label.
What items are non-returnable at Crap Eyewear?
Items marked as "FINAL SALE" are non-returnable. Additionally, items that are worn, damaged, or missing the original case and cloth will not be accepted.
Does Crap Eyewear charge a restocking fee?
No, there are no stated restocking fees for U.S. returns, provided the items are in original, saleable condition.
How do I return a damaged or wrong item?
If your order arrives damaged or incorrect, do not just start a standard return. Email store@crapeyewear.com immediately with photos of the damage so they can assist you with a replacement or refund without penalty.
Can I return a gift to Crap Eyewear?
Yes, but you will need the original Order Number and the zip code or email associated with the purchase. You may need to ask the person who gave you the gift for these details.
Who pays for return shipping on international orders?
For orders outside of the U.S., the customer is responsible for return shipping costs. Crap Eyewear does not provide free return labels for international shipments.
Disclaimer: Return policies may change at any time and can vary by location or promotion. Always confirm details on the official Crap Eyewear website. Information verified December 2025.
Found this helpful? Bookmark this page for the latest Crap Eyewear return policy updates and check our other guides on TheReturnGuide.com before your next purchase.
