Three Bird Nest Return Policy (2026 Guide: 30-Day Window, Fees & How-To)
Did your new boho outfit not fit quite right? We know that navigating online returns can be confusing, especially when dealing with boutique brands. If you are looking for the Three Bird Nest return policy, you have come to the right place.
This guide covers everything you need to know about getting a refund or exchange. Three Bird Nest generally offers a 30-day return window for items in new condition. However, there are specific fees you need to watch out for, such as the cost of return shipping labels ($7.95–$9.98) and strict rules on "Final Sale" items.
Below, we break down the Three Bird Nest refund policy, step-by-step instructions for the online portal, and exactly how to pack your items so your request is approved. All information is verified as of early 2026.
1. Overview of Three Bird Nest Return Policy
Here is the quick snapshot of what you need to know before you start your return.
| Topic | Details |
|---|---|
| Return Window | 30 days from delivery (extended to 60 days during holidays). |
| Condition | New, unworn, unwashed, with original tags and packaging. |
| Return Methods | Happy Returns Bar (drop-off), Loop Portal (mail-in), or Personal Label. |
| Return Fees | $7.95 (Happy Returns Bar) or $9.98 (Mail-in Label). Free if "Return Assurance" was purchased. |
| Refund Methods | Refund to original payment method or Store Credit (Gift Card). |
| Non-Returnable | Final Sale items, worn items, items with makeup/deodorant stains. |
| Processing Time | Generally 5–7 business days after the warehouse receives your package. |
2. Return Window & Eligibility
To qualify for a refund, you must act within the specific timelines set by the brand.
Standard Time Frame
For most of the year, the return window is 30 days starting from the day your package was delivered. You must request your return and ship the item back within this period.
Holiday Extension
If you are shopping during the holiday season, the policy is more generous. Orders placed between November 1 and mid-January typically have an extended return window of 60 days. This is perfect for gift-giving.
Condition Requirements
Three Bird Nest is strict about item condition. To ensure your return is accepted:
- Tags: Original tags must be attached.
- Packaging: Items should be in their original clear packaging if possible.
- Hygiene: Items must be free of makeup, deodorant, pet hair, or smoke smells.
- Shoes: Must be returned in the original shoebox without damage to the box.
3. How to Return Items to Three Bird Nest
Since Three Bird Nest is an online boutique, you cannot return items to a physical store. You must use their digital tools to start the process.
Option A: Online Returns (Mail-In)
This is the standard method using the online return portal (Loop Returns).
- Go to the Three Bird Nest Returns Portal (threebirdnest.loopreturns.com).
- Enter your Order Number and the Email Address used to place the order.
- Select the item(s) you wish to return and choose a reason (e.g., "Too Small").
- Choose your resolution: Refund or Exchange.
- Pay the label fee (approx. $9.98) unless you bought Return Assurance.
- Print the shipping label and tape it to your package.
- Drop the package off at the carrier listed on the label within 14 days.
Option B: Happy Returns Bars (Drop-Off)
This is often the easiest and slightly cheaper method.
- Start your return in the portal as described above.
- Select the Happy Returns Bar option.
- You will receive a QR code.
- Bring the item (no box or label needed) and the QR code to a local Happy Returns location (often found in Fedex Office or other retailers).
- The fee for this service is typically $7.95, deducted from your refund.
Option C: Mail-In with Personal Label
If you prefer to use your own shipping method (or are returning from Canada/International):
- Pack your items securely with the packing slip or order number inside.
- Ship the package to: Three Bird Nest Returns 2001 Midway Rd., Suite 200 Lewisville, TX 75056
- You are responsible for shipping costs. We recommend using a trackable service.
4. Refund Methods & Processing Time
Once you hand over your package, here is what happens next regarding your money.
- Refund Method: Refunds go back to your original payment method. If you used a gift card, that balance is refunded to the gift card (so do not throw it away!).
- Processing Time: It typically takes 5–7 business days for the warehouse to inspect and process your return after it arrives.
- Bank Posting: After Three Bird Nest releases the funds, your bank may take an additional 3–10 business days to show the credit on your statement.
Note on Shipping Costs: Original shipping fees are non-refundable. You will only receive the cost of the item plus applicable taxes back.
5. Exchange Policy
If you love the item but need a different size, the exchange policy is simple via the portal.
- How it works: Select "Exchange" in the Loop portal. You can often choose a new size or color immediately.
- Inventory: Exchanges depend on stock availability.
- Deadlines: You must ship your original item back within 14 days. If you do not, you may be charged for both the new item and the old item.
- Store Credit: Alternatively, you can choose store credit, which is often issued faster than a cash refund.
6. Non-returnable or Restricted Items
Not everything can be sent back. Three Bird Nest has a strict list of non-returnable items. If you send these back, they may be rejected, and you will not get a refund or the item back.
- Final Sale: Items marked "Final Sale" ending in $.99 or explicitly tagged on the site.
- Worn Items: Anything with signs of wear, washing, or damage.
- Intimates/Bodysuits: Often restricted for hygiene reasons (check specific product page).
- Free Gifts: Promotional items usually cannot be returned for cash value.
7. Fees, Deductions & Exceptions
Unlike some big-box stores, returning items here is rarely free unless you paid for insurance upfront.
| Fee Type | Cost | Notes |
|---|---|---|
| Happy Returns Bar | ~$7.95 | Deducted from your total refund amount. |
| Mail-in Label | ~$9.98 | Deducted from your total refund amount. |
| Return Assurance | Free | Only if you opted-in and paid extra at checkout. |
| Restocking Fee | None | No standard restocking fee, just label costs. |
Important: If you return an order that used a tiered discount (e.g., "Spend $100, Get $20 off") and your return drops your total below the threshold, your refund amount may be adjusted to reflect the loss of that discount.
8. Holiday & Extended Return Policies
As mentioned in the eligibility section, the holiday return policy is a key feature for winter shoppers.
- Dates: Purchases made from November 1st through mid-January.
- Extension: The return window extends to 60 days.
- Reversion: After mid-January, the policy reverts to the standard 30-day window.
This extension applies to eligible items only. Final sale items bought during the holidays remain final sale.
9. Customer Support & Contact Information
If you have a problem with a damaged item or a lost package, you will need to contact customer support.
- Email: hello@threebirdnest.com
- Help Center: Visit the FAQ page on their Zendesk or Loop portal.
- Phone: Three Bird Nest does not currently publish a direct customer service phone number.
Tip: Always include your Order Number and photos of the issue (if applicable) in your first email to speed up the process.
10. FAQ Section
Here are the most common questions shoppers ask about the Three Bird Nest return process.
Can I return items to Three Bird Nest without a receipt?
You generally do not need a paper receipt if you have your Order Number. You can look up your order in the online portal using your email address and order number to start a no-receipt return.
Does Three Bird Nest offer free returns?
No, unless you purchased "Return Assurance" at checkout. Otherwise, a fee for return shipping (approx. $7.95–$9.98) will be deducted from your refund.
How long does a refund from Three Bird Nest take?
Once the warehouse receives your return, allow 5–7 business days for processing. Your bank may take additional time to post the funds to your account.
Can I return "Final Sale" items?
No. Items marked as Final Sale are strictly non-returnable and non-refundable.
What if my item arrived damaged?
Do not start a standard return. Email hello@threebirdnest.com immediately with photos of the damage and your order number so they can resolve it without charging you return fees.
Is there a Three Bird Nest exchange policy?
Yes. You can process an exchange through the Loop Returns portal. You must ship your original item back within 14 days to avoid being charged for the new item.
Can I return international orders?
Yes, international customers (including Canada) can return items, but you are responsible for the shipping costs and must use your own shipping label sent to the Texas address.
Where is the Three Bird Nest return address?
If you are mailing a return on your own, send it to: 2001 Midway Rd., Suite 200, Lewisville, TX 75056.
Disclaimer: Return policies may change at any time and can vary by location. Always confirm details on the official Three Bird Nest website. Information verified December 2025.
Found this helpful? Bookmark this page for the latest Three Bird Nest return policy updates and check our other guides, like the Princess Polly Return Policy or Shein Return Policy, before your next purchase.
