Unique Return Policy: Guide for Unique Vintage, Photo & More
Searching for the Unique return policy can be confusing because several popular retailers share the name "Unique." Whether you are looking to return a vintage dress to Unique Vintage, camera gear to Unique Photo, or items to other "Unique" brands, getting the details right is essential to securing your refund.
This comprehensive guide covers the return policies for the most popular stores named "Unique," helping you navigate return windows, eligibility requirements, and fees for each. We have verified these details for 2025 to ensure you have the latest information.
Overview of Unique Return Policies
Because "Unique" refers to multiple distinct brands, the return policy depends entirely on which store you purchased from. Below is a quick comparison of the major "Unique" retailers to help you find your specific policy details.
| Store Name | Return Window | Restocking Fee | Return Shipping |
|---|---|---|---|
| Unique Vintage | 30 Days | None (some exceptions) | Paid by Customer |
| Unique Photo | 30 Days | 15% (on non-defective) | Paid by Customer |
| Unique'e Luxury | 7 Days | Deducted from Refund | Paid by Customer |
| Common Unique | 7 Days | ~6 USD | Paid by Customer |
| Unique Snacks | 10 Days | None (Defective only) | Free (Defective only) |
Note: Policies may vary by region or specific product categories. Always check your receipt for the exact terms.
Return Window & Eligibility
Knowing how long you have to return an item is the first step. Most "Unique" brands adhere to a standard 30-day window, but luxury and international brands are often stricter.
Unique Vintage
- Window: You have 30 days from the delivery date (postmarked by the carrier) to return items.
- Eligibility: Items must be unworn, unwashed, and in new condition with all original tags attached.
- Proof: A receipt or order confirmation number is required.
Unique Photo
- Window: 30 days from the original purchase date.
- Eligibility: Products must be new, unopened, and unused. You must include all accessories, manuals, and original packaging.
- Damage Reporting: If an item arrives damaged, you must report it within 2 days.
Unique'e Luxury & Common Unique
- Window: A strict 7-day return window applies from the date of delivery or receipt.
- Eligibility: Items must be unopened and in original packaging. Common Unique requires items to be unworn with tags attached.
Unique Snacks
- Window: 10 days strictly for defective or damaged items. Perishable goods cannot be returned for taste preferences.
How to Return Items to Unique Stores
The process varies significantly by retailer. Here is how to initiate a return for the major brands.
1. Unique Vintage Returns
Unique Vintage offers a straightforward mail-in process.
- Visit the Unique Vintage website and locate the returns portal.
- Enter your order number and email to access your order history.
- Select the items you wish to return and the reason.
- Print the provided return shipping label.
- Pack items securely with tags attached and drop the package off at the carrier specified on the label.
2. Unique Photo Returns
Unique Photo requires authorization before mailing items back.
- Contact Support: Call or email Unique Photo customer support to request a Return Merchandise Authorization (RMA). They typically issue this within 24 hours.
- Pack Carefully: Ensure all manuals, cords, and accessories are inside the box.
- Ship It: Ship the item freight prepaid (you pay shipping). We recommend using a trackable service with proof of delivery.
- In-Store: You can also return items directly to a Unique Photo retail location.
3. Common Unique & Other Brands
- Contact First: For Common Unique and Unique'e Luxury, you must email support to confirm eligibility before shipping.
- Courier: Use a courier that provides a tracking number, as you are responsible for the package until it arrives.
Refund Methods & Processing Time
Once your return is received, here is when you can expect your funds.
Refund Timelines
- Unique Vintage: Refunds are processed within 14 business days of receipt. Funds go back to your original payment method.
- Unique Photo: Refunds are processed within 1 business day of receipt, but it may take up to 7 business days to appear on your bank statement.
- Unique Stock Gifts: Refunds are typically issued within 5 business days of receipt.
Store Credit vs. Cash
- Unique Vintage: Offers store credit for lightly damaged or soiled items that might otherwise be rejected.
- UNIQUE100: Only offers 100% store credit; no cash refunds are permitted.
Exchange Policy
- Unique Vintage: You can request an exchange through their return portal. The exchange item is processed once your return is scanned or received.
- Unique Photo: Defective items can be exchanged for the same unit. Unique Photo will generally provide a shipping label for defective exchanges.
- UNIQUE21: Exchanges are accepted within 28 days, provided the requested item is in stock.
Non-returnable or Restricted Items
Certain items cannot be returned to these stores, usually due to hygiene or final sale rules.
-
Unique Vintage:
- Final Sale items (ending in $.97).
- Lingerie, hosiery, underwear, and swimwear.
- Hair accessories, beauty products, and makeup.
- Special Occasion and Bridal Dresses.
-
Unique Photo:
- Items reported after 30 days.
- Opened or used items that are not defective.
-
Common Unique:
- Customized or handmade items.
- Items with tags removed or signs of washing.
-
Unique Snacks:
- Perishable food items (unless damaged/defective).
Fees, Deductions & Exceptions
Be aware of potential costs when making a return.
-
Restocking Fees:
- Unique Photo: Charges a 15% restocking fee for non-defective, open, or non-error returns.
- Unique Vintage: May charge a 10% restocking fee on shoes or a $25 cleaning fee if items require deep cleaning.
-
Return Shipping Costs:
- Unique Vintage: Return shipping is generally deducted from your refund or paid by you.
- Unique Photo: Shipping fees are non-refundable, and you must pay to ship the item back (unless defective).
- Common Unique: Charges a return fee of approx. $6 USD (8,000 KRW).
- UNIQUE100: Deducts shipping charges between ₹250–₹400.
Holiday & Extended Return Policies
- UNIQLO US (often confused with Unique): For the 2025 holiday season, items purchased between November 14, 2025, and January 1, 2026, can be returned until January 31, 2026.
- Unique Vintage & Photo: Specific holiday extensions were not listed for 2025, so assume the standard 30-day window applies unless stated otherwise on your receipt.
Customer Support & Contact Information
If you have issues with your return or need an RMA, contact the specific store directly.
-
Unique Vintage Support:
- Method: Online contact form or email.
- Best for: Requesting return labels or checking refund status.
-
Unique Photo Support:
- Method: Phone or Email.
- Response Time: RMA numbers are usually issued within 24 hours.
-
Unique Snacks Support:
- Phone: 1-888-477-5487
- Best for: Reporting damaged food shipments.
-
Unique'e Luxury:
- Email: info@uniqueeluxury.com
For other retailer guides, check out our Ross Dress for Less Return Policy or our Micas Return Policy Guide.
Frequently Asked Questions (FAQ)
Can I return items to Unique Vintage without a receipt?
Returns typically require proof of purchase, such as an order number or email confirmation. Without it, you may only be eligible for store credit at the current selling price, or the return may be refused.
Does Unique Photo charge a restocking fee?
Yes. Unique Photo charges a 15% restocking fee for returns that are not defective, damaged, or due to a shipping error.
How long does a refund from Unique Vintage take?
Refunds are processed within 14 business days after the warehouse receives your return. It may take a few additional days for your bank to post the credit.
Can I return "Final Sale" items to Unique Vintage?
No. Items marked as Final Sale or ending in $.97 are non-returnable.
Who pays for return shipping at Unique stores?
For most "Unique" brands, including Unique Vintage and Unique Photo, the customer pays for return shipping. Exceptions are usually made only for defective or damaged items.
Can I return online orders in-store?
Unique Photo allows in-store returns for online purchases. Unique Vintage policies may vary, so it is best to check their portal or contact support. UNIQLO requires in-store purchases to be returned in-store only.
What if my Unique Snacks order arrives damaged?
If your order is damaged, take photos immediately and contact customer support within 10 days. They generally offer a replacement or refund for verified damage.
Can I return opened items to Unique Photo?
Opened items can be returned but are subject to a 15% restocking fee. They must include all original packaging and accessories.
Disclaimer: Return policies may change at any time and can vary by location. Always confirm details on the official Unique Vintage, Unique Photo, or specific brand website. Information verified November 2025.
Found this helpful? Bookmark this page for the latest Unique return policy updates and check our other guides like Nebraska Furniture Mart Return Policy before your next purchase.
